NewEdge Capital Group is looking to add a skilled Salesforce Administrator to our Software Development team. The technology solutions provided by the NewEdge Capital development team empowers our business partners by providing technological solutions that contribute to a best-in-class service provided by advisors. The Salesforce Administrator will be responsible for administering, implementing, supporting, customizing, and developing solutions on the Salesforce platform.
Location References: This position is a hybrid role for candidates in Pittsburgh, PA. Full-time remote candidates will also be considered.
Participate in our full development lifecycle to develop, test, implement, maintain, and support proprietary applications built upon Salesforce cloud services platforms.
Create a seamless integration between Salesforce and 3rd party applications, document management systems, data management and analytical reporting systems.
Handle basic Salesforce administration tasks including version updates, user management, access management, sharing rules, profile and permission set management, field creation, data extracts, data uploads, inserts, data backups and sandbox refresh.
Maintain and manage Salesforce Development Community security including roles, profiles, sharing rules, enhance and create workflows, groups, functions, and configurations within the Salesforce.com environments.
Provide customer support and triage, resolve or escalate issues, and track until completion.
Bachelor’s degree in computer science, a related degree, or relevant work experience required.
3 to 5 years of proven Salesforce administration experience.
Financial services industry experience is a plus.
Experience with Salesforce AppExchange. Application implementation and support required.
Experience with Salesforce Financial Services Cloud, Sales Cloud, Experience Cloud preferred.
Experience integrating custom and other 3rd party products with Salesforce such as: Document management (SharePoint), Orion, DocuSign, workflow process management (Conga/Flow), Office365, etc.
One or more Salesforce certifications including the Administration certificates desired but not required.
Experience in Data Integration and Data Management preferred.
Resourcefulness and troubleshooting aptitude desired.
Willingness to train users & travel on an as needed basis.