Job Summary:

American Trust Custody is looking for a Software Developer with an application support background to join the Trust & Custody Tech Ops team. The Software Developer as a part of the Tech Ops, Application Development team, will be responsible for technical operations, troubleshooting, and supporting TNS, the Trust & Custody application. This position will work closely with the product development and IT Infrastructure teams and serve as a point of contact for day-to-day operations with internal and external partners.


Location: This position is a hybrid role for candidates in Pittsburgh, PA. Full-time remote candidates will also be considered.



Design, develop, unit test, and implement solutions to application bug fixes in accordance with established standards.
Perform peer-to-peer code reviews as needed.
Identify opportunities to improve existing programs to prevent recurring incidents and to improve processes.
Troubleshoot and resolve incidents.
Investigate and resolve data related issues.
Document incident resolution and develop knowledge base documentation.
Participate in on-call support rotation.
Provide excellent customer service through direct and indirect support to employees and customers.
Various other daily, weekly, monthly, quarterly, and annual tasks as assigned.



Minimum Bachelor’s Degree in Computer Science/Information Technology, or 2-3 years equivalent experience.
.NET (VB and C#)
SQL Server
Full stack experience a plus
Visual Studio
Azure DevOps experience a plus
Ability to learn quickly in a fast-paced environment
Detail oriented
Logical and analytical skills
Good organizational and time management skills
Excellent written and verbal communication skills
Ability to work independently
Financial Industry experience a plus